Problems sometimes arise between neighbours. If they are not resolved these can drag on for years and cause a great deal of bitterness and disruption to people’s lives.

One way to resolve these problems is a procedure called Restorative Justice. In this a trained mediator will talk to all parties concerned, often exchanging messages between people who have done nothing but shout at each other. They finally try to bring the parties together and get them both to explain their points of view and find an amicable resolution to the issues they face.

For more information see https://restorativejustice.org.uk/restorative-practice-housing